Wanna fight about it?

Just got off the phone with the assistant manager at my Bank of Montreal branch regarding the issue of Michael receiving my Mastercard and bank account statements. I was livid. I wanted to sue, hold press conferences and threaten to have many people close their accounts with BMO. It didn't happen. I don't know what course this woman took to diffuse explosive situations, but she was good. I felt like I was being heard and understood and that she would get to the bottom of it. Her first words to me (after I tore through one of the CSRs) were, "Hi T-, you must be really upset". Hey! I wanted to say that. That's my line. So we'll see how they resolve it.
Things are going well today. I'm happy. I'm looking forward to things. I wanna fight about something, but I can't. Maybe I'll break something and then fix it.